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Frequently Asked Questions
Where do I send my return?
You can send return at the below mentioned address. Please make sure that the following address is clearly printed/written on your return parcel with your lastinch.in order number and do not forget to include the original invoice as proof of purchase with the return.
Last Inch Apparel Pvt. Ltd
22, Siri Fort Road, Sadik Nagar, Near Gargi College
New Delhi – 110049
Toll Free Number : 1800 11 1189
Reverse Pick up service?
We have introduced the reverse pick up service on selected locations/pin codes. Once we receive your return request, we will inform you whether this service is available at your pin code or not.
What is the Return & Exchange time after purchase?
The product can be exchanged within 10 days after delivery subjected to the product being in intact condition with tag.
How long will the entire process take?
It can take up to 7 working days (from the date of return requested) or more to receive your return, depending on your location and the courier service you use. Once we receive your returned item, we will inspect and process the same within 48 hours to ensure you receive the refund as quickly as possible. In order to keep you in the loop, we will send you an email confirming the status of your return. Usually you will receive your refund in the form of store credits/points/vouchers/wallet at the end of this 48 hour window.
Do I get charged for returning products?
We do not charge for reverse pickup service. In case of self-ship, the courier charges reimbursement is subjected to the courier receipt value (share the scanned copy of receipt) or Rs. 100, whichever is less.
How will I be refunded for the return?
On successfully processing the refund, the amount will be credited to your lastinch.in account as credit points. You would be able to use this credit on any of your subsequent purchases on lastinch.in. It would be valid on any equal value product. In case you would like to exchange with higher value products you need to make the advance payment of the difference amount to expedite us the replacement order dispatch.
Can I request delivery to an International Shipping address?
We are doing International deliveries only in a few countries. You may refer here for details. For these locations you may place the order and cart will show up the International shipping charges applicable which can be paid through Payumoney/NEFT.