We have 10 Days return policy. LASTINCH will accept Return only if the following conditions are met:-
- The tag on the product is intact.
- Products purchased from SALE can not be returned.
- Products that are sold as combos or Buy 1 Get 1 Offer cannot be returned as individual items if returns are applicable. Credit points will be issued post returns being delivered to us
- The product is unwashed, unused and in an undamaged condition.
- The product(s) is returned with the original packaging.
- The products purchased under sale is returned in case of size issue subjected to variable promotional conditions.
- Cancellations request can be entertained before dispatch of the order, once it is dispatched cannot be cancelled and only returned.
- The refund amount will be credited back to your LASTINCH account in the form of a voucher or credit points for future purchases.
- The credit points will reflect within 3-4 working days after return delivery.
- Issue of credit points or exchanges are subjected to return being inspected and QC passed for above mentioned conditions.
- Shipping & COD charges are non refundable.
- No returns applicable on LASTINCH X COLLABORATIONS which includes Statement Jewellery, Ethnic Wear and Designer Wear/Party wear.
- Designer Wear is not applicable for returns as the styles are specially designed as per the measurements provided by the customer
Shop & Earn Programme
- Promotional credits, cash backs or points allotted against any shopping offer are non-refundable
- 10% or Rs 500 whichever is lesser will be issued with a validity of 1 year from the date of allotment
- Not applicable on Factory Outlet, Buy 1 Get 1 Free offer.
Procedure for Return Request
- Login to fill up the return form available on this page, all the relevant information can be fetched from your order notification email sent on the email id provided at the time of checkout
- Reverse pick up will be arranged within 24-48 hours of raising the request and a notification will be sent on registered email
- In case the reverse pick up service is not available at your pin code you will be notified and requested for self ship, follow self ship instructions given below
Guidelines To Self-ship:
Mention RETURN on the package, pack the item in the originally delivered bag, include the bill inside and courier it back to us at our address mentioned below and follow this procedure:-
- Fill up the returns form.
- Self ship at our address given below.
- Contact us at [email protected] or Call At 1800 11 1189 to raise an issue.
- The courier charges reimbursement in case of self ship is subjected to the courier receipt value (share the scanned copy of receipt) or Rs 60, whichever is less. The shipping vouchers or credit points would be redeemable within 30 days period from the date of issue.
- Reverse pick up facility is subjected to the courier partner’s serviceability at your area.
Last Inch Apparel Pvt. Ltd.
22, Siri Fort Road, Near Gargi College
New Delhi 110049
Customer Support: 1800 11 1189
- Refunds are subject to your returns being inspected upon receipt at our end.
- While doing self-ship, please retain your shipping receipt and email us the tracking information on [email protected] for the smooth tracking of return. We will not be liable for items damaged in transit if self-shipped.
Returns are not applicable on items purchased in sale. The products under Factory Outlet are available in cut sizesthey may have minor defects in them. All the items under this section are part of clearance sale and are not eligible for return .
This contact form is available only for logged in users.
Refund & Cancellation Policy
- Cancellations can be entertained within 24 hours(72 hours for International orders) of the receipt of order before order dispatch, once the order is dispatched it cannot be cancelled.
- Unprocessed orders will automatically be cancelled and refunded through the respective gateways.
- Money will be refunded in the form of credit points or vouchers subjected to the returned product’s condition being intact, unused, unwashed, undamaged with tags.