[accordion title= “10 Day Return Policy”] [accordion-item title=”What is returnable and what is not?”] Lastinch offers 10-days Return Policy, which is applicable under these circumstances:
All the productsÂ are eligible for the return on the website except the products under “custom made western wear” and “Custom made ethnic wear” as they are made on order as per the customers measurements and needs. Returns are not applicable on Face Masks, Beauty and Personal hygiene products due to hygiene reasons.
Return period of any order is counted from the date of delivery.
The refund amount will be credited back to your LASTINCH account in the form of a voucher or credit points for future purchases.
The credit points will reflect within 3-4 working days after the return products are delivered and passes the quality check at our warehouse.
In all cases, Issue of credit points are subjected to return policy & inspected as per the above-mentioned conditions.
In case of any manufacturing defect, kindly raise the concern on email@example.com with images of outer packaging and defects within 2 working days of product delivery.
Shipping & COD charges are non-refundable.
For more information, kindly contact us at our Toll Free – 1800111189, or email us at firstname.lastname@example.org We will be happy to assist you.
[/accordion-item] [accordion-item title=”What are the conditions for return eligibility?”]
The Product should be unused. You can wear it to check for fit and comfort, making sure that any smells arenâ€™t transferred to the product (Example: natural body odour, body deodorant, perfume etc.)
The Hang tag and other accessories should not be removed from the product
Initial Return Request against an order ID will be free of cost and will be borne by LastInch. Multiple returns against an order has to be borne by the customer, the amount will differ as per the recent courier charges prices, kindly contact at email@example.com for more information.
The product should be unwashed, and should be returned in an undamaged condition in the original packaging.
Products that are sold as Combos or under Buy 1 Get 1 Offer cannot be returned as individual items. The sole discretion of returns on these will depend on the promotional conditions of the OFFERS/SALE. In case where returns are accepted, credit points will only be issued post returns being delivered at our warehouse.
[/accordion-item] [accordion-item title=”How can I cancel my order?”]
Cancellations request can be entertained before dispatch of the order, once it is dispatched cannot be cancelled and only returned
Promotional credits, cash backs or points allotted against any shopping offer are non-refundable
10% or Rs 500 whichever is lesser will be issued with a validity of 1 year from the date of allotment
Not applicable on products in sale, Buy 1 Get 1 Free offer or any other promotions running on site where discounts are applied on sold products.
[/accordion-item] [accordion-item title=”What is the Return & Exchange time after purchase?”] The product can be returned within 10 days after delivery subjected to the product being in returnable condition with tag. [/accordion-item] [accordion-item title=”Procedure for Return Request”] Login to fill up the return form available below on this page, all the relevant information can be fetched from your order notification email sent on the email id provided at the time of checkout.
Reverse pick up will be arranged within 24-48 hours of raising the request and a notification will be sent on registered email
In case the reverse pick up service is not available at your pin code you will be notified and requested for self ship, follow self ship instructions given below
[/accordion-item] [accordion-item title=”Guidelines To Self-ship:”] Mention RETURN on the package, pack the item in the originally delivered bag, include the bill inside and courier it back to us at our address mentioned below and follow this procedure:- Fill up the returns form, visible on this page after you login.
Self ship at our address given below.
Contact us at firstname.lastname@example.orgÂ or Call At 1800 11 1189 to raise an issue.
The courier charges reimbursement in case of self ship is subjected to the courier receipt value (share the scanned copy of receipt) or Rs 100, whichever is less. The shipping vouchers or credit points would be redeemable within 30 days period from the date of issue.
Reverse pick up facility is subjected to the courier partner’s serviceability at your area.
Our address Last Inch Apparel Pvt. Ltd. 22, Siri Fort Road, Near Gargi College New Delhi 110049 Customer Support: 1800 11 1189 Note: Refunds are subject to your returns being inspected upon receipt at our end.
While doing self-ship, please retain your shipping receipt and email us the tracking information on email@example.comÂ for the smoothÂ tracking of return. We will not be liable for items damaged in transit if self-shipped.
[/accordion-item] [accordion-item title=”Return Form(Login to access the form)”] [divider]
This contact form is available only for logged in users.
[/accordion-item] [accordion-item title=”Refund & Cancellation Policy”] Cancellations can be entertained within 24 hours(72 hours for International orders) of the receipt of order before order dispatch, once the order is dispatched it cannot be cancelled.
Unprocessed orders will automatically be cancelled and refunded through the respective gateways.
Money will be refunded in the form of credit points or vouchers subjected to the returned product’s condition being intact, unused, unwashed, undamaged with tags.